Compliments and Complaints

In Showell Park Health Centre, we want you to experience the best possible health care. Telling us what you think of the services you have received is important as it can help confirm what we are doing well and identify areas that need improvement.

How to make a complaint or compliment:

  1. Phone 01902446711 and ask to speak to a member of the management team
  2. Come into the surgery and ask to speak to a member of the management team
  3. Email: [email protected]
  4. Complete our Comments and Suggestions form

However, if you feel we have not dealt with the issues you have raised as adequately as you would have wished you can choose to contact the Black Country Integrated Care Board (ICB), Time to Talk Team by:

Complete the online Complaint form: 

https://blackcountry.icb.nhs.uk/contact-us/complaint-form

Post:

Time2Talk, NHS Black Country Integrated Care Board (ICB) Civic Centre, St Peter’s Square, Wolverhampton, WV1 1SH

Or visit the website: 

https://blackcountry.icb.nhs.uk/have-your-say/time-2-talk