Appointments

Urgent Appointments

You can request an urgent appointment for today or tomorrow (Monday to Friday) by:
We are open Monday to Friday, 8am to 6.30pm. When you get in touch, we’ll ask what you need help with. We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

  • Phone – 01902 446711
    Monday to Friday, 8am to 6.30pm
  • Visiting the surgery and speak with a receptionist

Routine Appointments

You can request a routine appointment in the next 7 days by:

  • Completing an online form
    We will respond within 2 working days when we are open. We are open Monday to Friday, 8am to 6.30pm
  • Phoning the surgery – 01902 446711
    Monday to Friday, 8am to 6.30pm
  • Visiting the surgery and speak with a receptionist
    We are open Monday to Friday, 8am to 6.30pm
  • Using the NHS App to book a screening test or vaccination

Your Appointment

However you choose to contact us we may offer you a consultation:

  • By phone
  • Face-to-face at the surgery
  • On a video call
  • By text or email

Appointments by phone, video call or by text or email can be more flexible and often means the doctor or nurse can help you sooner.

We usually provide a telephone appointment and then offer a face-to-face appointment if needed.  However, if you prefer a face-to-face appointment, please tell us. 

Home Visits

Home visits are available for those patients who are too ill, immobile, or housebound and unable to attend surgery. Whenever possible please telephone the surgery on 01902 446711 before 10.30am.

Please give sufficient details of the problem in order that doctors can give priority to the most urgent cases. Our reception team will request details to pass on to the doctor.

Please refrain from requesting a home visit unless absolutely necessary; this is to reduce the impact on other patients.

Cancelling or changing an appointment

If you are cancelling an appointment for the same day, please contact the surgery as soon as possible so that your appointment can be offered to someone else.

If you are cancelling an appointment for another day, please cancel your appointment by:

  • Phone – 01902 446711
    – Monday to Friday, 8am to 6.30pm
  • Cancel Via the NHS App
  • Replying ‘Cancel’ to SMS text message reminder.

If you need help when we are closed

If you need medical help now, use NHS 111 online (111.nhs.uk) or call 111.

111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.